How we work
Four steps, and no surprises at any of them.
A new boiler or heat pump is a big thing to trust someone with. Here’s exactly how a job runs with MJ Ryder — who does what at each stage, and what you get back — so there are no unknowns before you pick up the phone.
01
Free survey or online quote
Book a free site survey, or use our online boiler quote tool for an instant idea of cost. For anything you'd rather show us, our MyVideoCaller video consultation lets an engineer see the job remotely before we visit.
What you get at this stage
A free site survey — or an instant online quote, or a MyVideoCaller video call — with no obligation.
02
A clear, fixed quote
You get a clear written quote — boiler installs start from £1,895 — with heat pump and air conditioning work qualifying for 0% VAT and, where eligible, the £7,500 Boiler Upgrade Scheme grant. No surprises added later.
What you get at this stage
A clear written quote (boilers from £1,895), with any grant or 0% VAT you’re eligible for spelled out.
03
Installed by our own engineers
Your job is carried out by a Gas Safe registered engineer from our own team — never a sub-contractor. A straight boiler exchange is usually a day; a combi conversion around three.
What you get at this stage
Installation by our own Gas Safe registered engineer — never a sub-contractor — done cleanly and on schedule.
04
Guaranteed & backed by after-care
Eligible installs carry an up-to-10-year guarantee, and our Heat Plan cover means there's always an engineer at the end of the phone. As one customer put it, the after-sales care is "second to none."
What you get at this stage
An up-to-10-year guarantee, registered for you, plus Heat Plan cover so there’s always someone on the phone.
The details behind an efficient system — pipework and controls set out properly
Ready for step one?
The survey and quote are free. Call the team and describe the job.