Services · 11
Video Consultation (MyVideoCaller)
Show us the job by video — before we come out
Not every question needs an engineer on your doorstep. With MyVideoCaller, you can show us the boiler, the fault or the space over a live video call — and one of our engineers can often tell you what's going on, or what a job will involve, there and then.
It saves time on both sides: you get quick advice or a more accurate quote without waiting for an appointment, and when a visit is needed, we arrive knowing exactly what we're dealing with.
A remote pair of expert eyes
Point your phone at the boiler, the error code or the area in question, and an engineer talks you through it live. For many queries — a fault, a quote, a quick reassurance — a video call is all it takes.
Faster, better-prepared visits
When a visit is needed, a video consultation first means we come prepared with the right parts and a realistic quote — no wasted trips, and a quicker fix once we're there.
What's included
- Live video call with an engineer
- Remote diagnosis and advice
- More accurate quotes without a visit
- Convenient and time-saving
- Better-prepared site visits when needed
- Available across our service area
★ Rated 4.9 on Google · Gas Safe & Refcom registered · serving Harrogate, Knaresborough, Ripon & Wetherby
From the project gallery
Related work, photographed on completion.
More services